Go to your Profile → Change region. Note: changing your region will clear your cart since offerings and pricing differ between regions.
Orders can be cancelled before they move to "Packed" status. Email us at help@cepage.com with your order number and we'll sort it out.
We deliver to your door within your region. South Africa: 2-4 business days via courier. Netherlands: 1-2 business days. Free delivery above the threshold shown at checkout.
No. Cépage is free to join. You only pay for the wines you buy and events you attend.
Our recommendation engine learns from your taste quiz answers, your ratings, and your purchase history. The more you interact, the better it gets.
Reviews with text go through a brief moderation check before publishing. Star ratings count toward aggregates immediately. Reviews typically appear within 24 hours.
Yes — go to Profile → Retake taste quiz. Your new answers will update your recommendations.
Not yet. We currently deliver within South Africa and the Netherlands only. Each region has its own catalog and pricing.